RIDING AND PARKING
How do I get in contact with support?
How long and where can I ride?
How do I park my Voi?
PAYMENTS, CREDITS AND LOYALTY
What is Voi Pass?
Why is there a pending charge on my account?
How much does it cost to ride a Voi?
Support told me I'm supposed to get a refund. When can I expect it?
Can I get a receipt for my ride?
Does Voi have a loyalty program?
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Can I rent more than one scooter through the same Voi account?
Do I have to wear a helmet when riding a Voi?
Is there an age limit?
Is there a weight limit?
How many can ride a Voi?
Which traffic rules should I follow?
DATA HANDLING AND VOI ACCOUNT
How do you handle my Voi user data?
I want to delete my Voi account
Am I insured when I ride a Voi or do I need to get my own insurance?
Where can I find the insurance in Denmark?
How environmentally friendly is Voi?