So happy that you got a Voi voucher 😍 You can easily use it by opening the menu in the Voi app, clicking “Free Rides” and then "Redeem Code".
After that, open your profile in the app to make sure that the credits landed on your account.
If the voucher doesn't work, check these things first:
- Did you enter the code exactly the way it looks? Check upper-case letters and lower-case letters;
- Did you accidentally enter an extra space?
- Are you running the latest version of the Voi app?
- You need to have a registered payment method to make the code work. Do you?
If it still doesn’t work, let us know and we’ll fix it 💪🏻