I used a Voi that seems to be damaged. What can I do? September 17, 2020 13:42 Updated Contact our support and tell us what happened. Your safety is our number one priority, and we want all riders and scooters to be in excellent condition ❤️ Related articles How do I get in contact with support? I unlocked a scooter and it didn't work. But I was charged anyway! How do I get a refund? The app won't let me end my ride When I try to end my ride it says that I'm in a No Parking Zone. What should I do? I found a beeping scooter Comments 0 comments Article is closed for comments.