I used a Voi that seems damaged. What can I do? April 28, 2020 14:14 Updated Contact support and tell us what happened. Your safety is our number one priority, and we want all scooters and riders to be in excellent condition. Related articles How do I get in contact with support? I unlocked a scooter and it didn't work. But I was charged anyway! How do I get a refund? The app won't let me end my ride I damaged a Voi. What do I do? I found a damaged scooter on the street. Can I report this? Comments 0 comments Article is closed for comments.