Scooters have to be parked within the operational zone that shows in white on the map. The limits of the area where Voi is operating is represented in the App as a red geofence.
There are some locations inside the geofence where it is not possible to park too! If you try to park in “No Parking Zone”, you’ll get a message asking you to bring the scooter back. Ending the ride a red zone may result in a penalty fee 💸!
If you're having problems, don't worry! Tell us the scooter ID (4 digits on the handlebar) and give us a brief description of what happened. Magic agents are waiting to help you with this Voiage!