Disclaimer: Voi Pass is a new feature and may be unavailable in certain markets.
In the app, you can purchase a Daily or Monthly pass for riding Voi scooters. With the Voi Pass, you can take as many rides as you want within the purchased period. The duration of each ride is limited to 45 minutes. For rides longer than 45 minutes, the standard minute pricing for your city applies. In the case of reserved rides, a reservation fee applies.
To buy a Voi pass, open the app, click “Wallet” in the main menu and then “Get a Voi Pass”. After that, you’ll be forwarded to the page containing the options available for purchase (including the prices) and the information about how the Voi Pass works.
The cost of a Voi pass varies depending on a market and may be subject to change. You’ll keep your current price as long as you maintain your monthly pass active.
The Daily Pass ends as soon as it expires. The Monthly Pass is automatically renewed after the current pass expires and is charged to your default payment method.
You’re free to cancel your monthly pass at any time before the pass is renewed. You can do that by opening your pass in the app (through the “Wallet” page) and clicking “Cancel Voi Pass” after which you’ll need to confirm the cancellation. After canceling a pass, you’ll still be able to use it until the expiration date. According to the terms and conditions, Voi Pass purchases are non-refundable.